In late December 2022, the Meade County Water District (MCWD) experienced a county-wide water shortage that resulted in a system-wide boil water advisory (BWA) and temporary service shutoffs. An extreme cold snap, unprecedented customer demand, widespread pipe breaks, and reduced wholesale supply pressures combined to overwhelm the distribution system. Tank levels continued to decline as pumping capacity was constrained by lower hydraulic grade lines from the wholesale supplier, ultimately forcing portions of the system offline to allow storage recovery. At the peak of the event, approximately 2,500 of MCWD’s 5,700 customers were without water service. While most service was restored by December 28, 2022, the BWA remained in effect until January 4, 2023, and full recovery of key storage tanks required nearly a week. In response to this event, MCWD partnered with HDR and regional stakeholders to evaluate the causes, assess system vulnerabilities, and identify both immediate and long-term strategies to improve system reliability and resiliency. A multi-agency workshop was held in January 2023 to review the sequence of events, emergency response actions, customer communications, and operational challenges encountered during the incident. Participants included MCWD, wholesale suppliers, state and local officials, regulatory agencies, emergency services, and technical advisors. The workshop and subsequent quarterly coordination meetings established clear district goals focused on transparency, customer service, reliable water supply, regional cooperation, and long-term capital planning. This presentation outlines the technical analyses and capital improvement projects that emerged from this collaborative process. Key efforts include hydraulic modeling of MCWD and wholesale systems, revisions to wholesale water agreements, emergency pumping evaluations, water main extensions funded through RD and ARPA, and major infrastructure upgrades currently underway or in design. These projects, ranging from pump station and transmission main improvements to new interconnections and storage facilities, represent a comprehensive strategy to increase redundancy, operational flexibility, and resilience against future extreme weather events. By examining how a regional utility transformed a system-wide emergency into an opportunity for long-term improvement, this presentation offers practical lessons for utilities facing increasing climate variability, aging infrastructure, and growing demand pressures.