Louisville Water (LWC) has pursued the systematic replacement of lead service lines for several decades, completing approximately 74,000 public replacements by the release of the 2021 Lead and Copper Rule Revisions (LCRR). With the LCRR and subsequent LCRI placing greater emphasis on identifying and eliminating private service lines that may contain lead, LWC has expanded its efforts through a series of pilot initiatives designed to evaluate historical records, replace known Private Lead Service Lines (PLSLs), enhance customer engagement, and refine operational and capital processes. This presentation will discuss LWC’s current Find & Fix program, developed to identify and/or replace roughly 48,000 Unknown, Lead, and Galvanized Private Service Lines (PSLs). Key program components include a systemwide service line inventory, a comprehensive customer communication strategy, development of contractor capacity to support field identification and replacement, and the use of project management and data tools to coordinate thousands of tasks across internal staff and contracting partners. The Find & Fix approach emphasizes efficient field verification, streamlined customer permissions, and neighborhood scale scheduling to accelerate progress toward full material identification. LWC’s ongoing work demonstrates how utilities can adapt regulatory compliance into an integrated, customer focused, and operationally scalable lead service line identification and replacement strategy.