Date
Tuesday, July 29, 2025
Time
1:30 PM - 2:00 PM
Location Name
Room 300C
Name
How the Voice of the Customer Moves the Needle in Your Favor
Track
Diversity, Equity & Inclusion
Description
Your customers will tell you exactly what they want – and even how you can accomplish that task. All you have to do is ask their opinion. During this session, we will explain: 1) How to create the questions that lead to meaningful projects 2) How to know you’re getting the actionable data you need 3) How to make changes in your communications that will produce provable results Whether your public utility serves 1,000 people or 1 million, this method works.
Speakers